You only pay our fee when your member pays. For this, you choose one of four billing models. With “Zero Risk” we charge neither expenses nor lawyer’s fees. The more costs you bear yourself, the lower the commission.

No. We write to your members as customers, not as debtors. That is motivational debt collection (Motivationsinkasso). Some of them come back afterwards as paying members.

You decide. You choose between 3, 6 and 9 reminder stages. The default is 3 stages with only the necessary pressure.

If you work with Magicline, the handover runs through our integration in the Magicline Marketplace. With other studio software, we clarify the handover in the first call.

Then we check their creditworthiness. If a court dunning process is worthwhile, we recommend it to you. If it is not, we advise against it. On request, we keep an eye on the case until the limitation period expires.

Only if you want to. With Turbofactoring, we purchase your outstanding claims. The money is with you immediately. We do the waiting.

Yes, as long as they are not yet time-barred. Unpaid membership fees usually become time-barred three years after the end of the year in which they fell due. The earlier you hand them over, the better the chances.

Yes. We then charge the collection and lawyer’s fees incurred up to that point. This applies in all four billing models.